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Inquiries and Suggestions

faq >>

1. If I have a suggestion to your product, or service, how can I contact Orose?

We offer two kinds of main ways to put forward the proposal for consumers.
Method 1: Click on the "CONTACT US" on the bottom-left of the website, and then fill in the corresponding information and advice, we will CONTACT you after receiving your comments in the first place.

Method 2: Directly send emails to service@orosesilk.com.

2. I hope to be able to order some products related to real silk fabric samples before I buy products, whether the sample of fabric is free? Whether need to pay for the freight?

In order to make consumers understand our products better, Orose silk fabric sample provide to consumers free of charge as reference, fabrics and related freight are free of charge.

3. Can I customize products on Orose website?

Of course! You can contact us through the website (CONTACT US button) or E-mail (service@orosesilk.com), we will make your special products according to your requirements and ideas.